Frequently asked questions

Get answers to common questions about CORVID's cyber security services.

We want to ensure you have all the information you need, so we’ve compiled a list of the questions we are often asked.

If your question isn't listed here, please get in touch and we’ll be happy to answer it for you.

Why is CORVID different from other suppliers?

At CORVID, cyber security is all we do, unlike a number of our competitors that dilute their offering with non-security services.

Apart from CORVID, there are very few – if any – managed security service providers (MSSPs) that were specifically designed at the outset to provide government-grade cyber defences against the most sophisticated threat actors, to safeguard their parent company’s innovations, intelligence and trade secrets.

Most managed security providers offer ‘SIEM as a service’, with hunting as their most advanced option. We offer proactive malware hunting as standard because we know most attackers will not signpost their activities. This means our solutions significantly reduce dwell time from the average of over 100 days, down to mere minutes – the less time attackers have access to your systems, the less opportunity they have to do damage.

Our focus is on ensuring our customers get precisely the right solution they need, and that it specifically meets their business requirements. We recognise that one size doesn’t fit all, and tailor our approach to suit your needs.

Read more about the CORVID difference.

My security solution already gives me alerts, why would I need CORVID?

While many MSSPs only provide alerts, CORVID’s solutions give you detailed, jargon-free answers, coupled with guidance and expertise to ensure you have the full picture of your company’s cyber health.

It’s not enough to be aware that an attack is taking (or has taken) place – if you don’t have all the answers, you’re not in control of the situation, and your business is vulnerable to future attacks. If a breach occurs, we’ll define how and where it took place, what information was accessed, how to recover your systems quickly, and how to prevent it from happening again. Find out more about our Managed Detection and Response service.

Who are your existing customers?

Our client base spans the finance, legal, engineering, aerospace, manufacturing, IT, transport and communications sectors, and we have customers across five continents. They rely on CORVID to provide government-grade protection against malicious activity by state-sponsored threat actors, hacktivists and sophisticated cyber criminals.

We offer a discreet service, and will never reveal who our customers are – advertising our clients and partners would only make them a bigger target for cyber criminals. Their security is our top priority.

Do you offer a free trial of your email protection solution?

Yes we do, and we can’t wait for you to see the difference PERNIX makes! Contact our team to arrange your free trial.

If you decide not to continue with PERNIX following your free trial, there will be no charge and no obligation to pursue it further. However, we’re confident you’ll see the benefits.

Can I get a free demo of your technology?

Yes, and we’d be delighted to welcome you to our head office in Cheltenham to show you the value our services provide. Or, if it suits you better, we can visit your offices to deliver a demonstration. Either way, there will be no charge.

Can I upgrade my existing cyber security solution to CORVID?

Absolutely! Our services can be used to augment your existing defences, ensuring comprehensive cyber protection. Alternatively, if you’re considering switching cyber security provider, we make the process as seamless and simple as possible. Find out more about switching to CORVID.

Are your services available individually, or as one complete package?

We tailor our service offering to meet your needs, and can offer each solution individually, or as a package.

We’re committed to providing a comprehensive service that meets your business’ requirements – get in touch for a chat about what would work best for you.

Are your products complex to install and manage?

We’re very proud of our ability to roll out our cyber security solutions quickly and seamlessly – some take less than five minutes to implement. What’s more, there’s no downtime and no disruption to users. Our solutions are frictionless by design, so users won’t notice any difference to their normal IT service.

How do your services keep ahead of the latest cyber threats?

We use a combination of our own cutting-edge technology we’ve developed in-house, and commercially available best-of-breed products. This level of advanced technology and intelligence ensures our services stay one step ahead of cyber criminals.

Using our own tech also allows us to control the pace of capability development, rather than relying on third party software providers that focus more on product sales than achieving optimum cyber defence.

Why are you called CORVID?

Everything we do is driven by intelligence. Our company name comes from corvidae – the Latin name for the family of birds such as crows and ravens, which display remarkable intelligence and problem-solving abilities.

Have we answered your question?

If you have any questions that aren’t listed here, please get in touch and we’ll be happy to answer them for you.

Our solutions

Protect your business against today's cyber threats

CORVID provides a range of intelligence-driven cyber security solutions designed to suit your needs and business requirements.

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Contact us

Get in touch to discuss your cyber security needs

Our friendly team will happily answer any questions you might have about our range of innovative managed cyber security services.

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