Managed Email Security

The PERNIX banner appears on every email you receive. It uses a simple traffic light rating system, and is split by sender and content analysis to make it easy to see at a glance why a particular email may present a security risk, and which aspects could pose a threat.

• Red – this is the highest level of alert, making sure your attention is drawn to an issue that should not be ignored. If malware is attached to the email, it will be quarantined so it does not reach your inbox. You’ll still receive an email with the warning banner, but we will have removed the malicious content.
• Amber – our scans have found some areas of concern, which will show as warning messages in the banner, but PERNIX has deemed the email safe enough to be sent to your inbox.
• Green – the scans haven’t found any issues, and the email appears to be legitimate.

Warning messages can be customised to suit individual business’ needs.

The email security banner also displays three links to help you manage your emails:

1. View email info – an in-depth analysis of your email, including where it came from, and a detailed explanation of any issues identified.
2. View all emails – click this link to access the email manager.
3. Report as suspicious – if you receive an email you think looks suspicious, click this link to send details to us, so we can investigate.

CORVID’s email manager is a web interface where you can manage your protected emails. You can review emails you’ve received, recover deleted emails, resend emails to your inbox, and release emails that have been blocked.

Encrypted attachments are commonly used by attackers to bypass security mechanisms. You could either permit encrypted attachments and rely on users being able to identify the difference between a malicious and benign attachment, or block encrypted files, meaning sensitive information needs to be released by the IT administrator, whether they have a need to know the information or not. Neither solution is secure.

PERNIX allows you to submit passwords for encrypted files, meaning you can retain confidentiality without compromising security or needing to understand every sophisticated type of malware. Our system uses the password to automatically decrypt the file, scan it, then release it if it’s safe – all without administrators being involved, and without security being compromised.

There’s no need for users to remember another username and password for email manager – it’s reached via a one-time access token link, which expires after 15 minutes. If your session times out, you can request another link.

Domain administrators can use their one CORVID Hub authentication method, which includes using their Microsoft or Google account.